Reference

How We Protect Your Personal Data

At juraganqq, your personal data — including account details, deposit records via DANA, OVO, GoPay and QRIS, and session activity — is handled under a clear, documented framework…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records securedAccount data stored with encryptionYou can request data deletionPrivacy contact available 24/7

Explore the Lobby Read FAQ

What This Privacy Policy Covers

juraganqq Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to every interaction you have with juraganqq — from the moment you open an account through every deposit instruction you send via DANA, OVO, GoPay or QRIS, and every withdrawal request we verify before releasing funds. We collect your name, contact details, device

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identifiers and transaction metadata only to operate your account, process payments and detect unauthorised access. Data shared with payment processors is limited strictly to what those rails require to clear your transaction. Access to this service depends on local law, and we apply jurisdiction-specific data-handling rules
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accordingly. We do not sell your personal information to third-party advertisers under any circumstances.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Us About Your Data Rights

If you want to review, correct or remove personal data held on your juraganqq account, our privacy support team is reachable around the clock.

DATA HANDLING PRACTICES

How juraganqq Manages Your Information

Our data practices are built around six specific commitments — each one covering a distinct part of your account lifecycle, from the cookies placed on your browser to how long we keep…

Cookie Usage

We place session cookies to keep you logged in and analytics cookies to see which lobby sections load slowly. You can block non-essential cookies in your browser settings without losing account access.

Account Security

Your password is stored as a salted hash — we never hold it in plain text. Two-step verification via SMS OTP is available in your account security tab and we strongly encourage you to turn it on.

Payment Data Retention

DANA, OVO, GoPay and QRIS transaction records are kept for five years to meet financial reporting obligations, then permanently deleted from our servers in accordance with applicable Indonesian data standards.

Third-Party Sharing

We share data only with payment processors, fraud-screening services and, where required, Indonesian regulatory authorities. No data is transferred to advertising networks or sold to data brokers.

Data Access Requests

You can request a full export of the personal data we hold on your account. Submit the request through live chat or email; we deliver the export as a downloadable file within seven days.

Deletion & Account Closure

When you close your account, we delete profile and behavioural data within 30 days. Transaction records subject to legal retention schedules are archived separately and not used for any marketing purpose.

Privacy Policy Questions We Hear Most

These are the specific questions you — and others opening an account in Indonesia — most often ask about how juraganqq collects, stores and uses personal data. Each answer reflects our actual operational practice, not a generic template.

We collect your full name, email address, mobile number, date of birth and the payment method you register — DANA, OVO, GoPay or QRIS. Device identifiers and IP address are logged at login to detect unauthorised access.

Payment instructions travel over TLS-encrypted connections. We pass only the minimum required fields to the payment processor — your full DANA or OVO account number is never stored on our own servers after the transaction confirms.

Yes. Submit a data access request via live chat or our privacy email. We compile your profile data, login history and transaction metadata into a downloadable file and send it to your registered email within seven days.

Profile and session data is deleted within 30 days of account closure. QRIS, GoPay and bank transaction records are retained for five years under financial reporting obligations, then permanently erased from our systems.

We share data only with payment processors needed to clear your deposit or withdrawal, fraud-screening services that protect your account, and Indonesian authorities where disclosure is required by applicable law. No advertising networks receive your data.

Contact our privacy support team through live chat (available 24/7) or the WhatsApp line (08:00–24:00 WIB). Provide your registered email and account ID; we process deletion requests within seven calendar days.

We use session cookies for account login persistence and analytics cookies to improve page load times. Non-essential cookies can be disabled in your browser settings at any time without affecting your ability to log in or make deposits.

How We Protect Your Personal Data

Reach Us About Your Data Rights

How juraganqq Manages Your Information

Cookie Usage

Account Security

Payment Data Retention

Third-Party Sharing

Data Access Requests

Deletion & Account Closure

Privacy Policy Questions We Hear Most

01 What personal data does juraganqq collect when I open an account?

02 How is my DANA or OVO payment data protected during a deposit?

03 Can I see all the data juraganqq holds about me?

04 How long does juraganqq keep my account data after I stop playing?

05 Does juraganqq share my information with anyone outside the platform?

06 How do I request that juraganqq deletes my personal data?

07 Does juraganqq use cookies, and can I turn them off?

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